When it comes to rolling out change, courting is the key …Read More
If you want stuff to happen differently, you need the people that do stuff to change what they’re doing….Read More
Are you providing the support your teams need?Read More
We need to be asking questions that get useful answers and outcomes, and provide clear scope for engagementRead More
Are you asking, when you should be telling?Read More
Unfortunately, we can make that unnecessarily difficult, by turning human instinct into a transactional process that benefits no-one. The antidote?Read More
Teams in the workplace are no different – they’ve got a million other things to care about right now, and whatever you’ve got to say probably involves work, so it better be interesting.Read More
Making your thinking meaningful to others is one of the most important steps in driving new behaviours.Read More
One of the most common questions I’m asked in a strategy process – usually toward the end – is about what to do when things change.
Because, they do, don’t they? Despite our best efforts, our environment doesn’t stand still. Sometimes these changes are small, and manageable. Other times, they’re not. Other times, they're changes that trigger potentially cataclysmic shifts in our understanding of the world.